Accessibility Statement

Last updated: 23 August 2026

Kiyzi aims to provide an online shopping experience that can be used by as many people as reasonably possible.

Our approach

We work to improve clear navigation, readable text, descriptive labels, keyboard access, colour contrast and alternative text for meaningful images. Accessibility is an ongoing process, and we do not claim that every page or third-party feature is free from barriers.

Third-party services

Some checkout, payment, tracking or embedded features are provided by third parties. Their accessibility can be partly outside Kiyzi's direct control, but we welcome reports about difficulties customers experience while using them.

Assistance and feedback

If you have difficulty accessing information, completing a purchase or using a feature, contact us and describe the page, feature and assistance needed. We will make reasonable efforts to provide the information or support through an accessible alternative.

Email: info@kiyzi.com
Phone: +49 1520 3554645
Customer service: Monday–Friday, 09:00–17:00 Europe/Berlin time (CET/CEST)